CRM on Cloud in India
Customer information has become one of the most valuable business assets for modern organisations. Sales teams need access to leads, customer records, opportunities, communication history and reports. When this information is hosted locally or spread across disconnected systems, collaboration can become difficult.
You Can Trust Us!
Trusted by 1000s of Customers across the Country
25
Years of Business
2,700+
SME Customers in India
85%
Repeat Customers
300+
Man Years of Experience
What Is CRM on Cloud?
CRM on Cloud means hosting a Customer Relationship Management application on cloud infrastructure. The application, database and related resources are hosted remotely while authorised users connect to the platform through the internet.
This approach can support businesses with:
The cloud model allows customer information to remain centrally accessible rather than being restricted to one physical office.
Ideal for: Sales teams, Customer support teams, Multiple branches, Remote employees, Field sales staff, Management teams, Distributed operations.
Common Problems With Local CRM Setup
Limited Accessibility
Employees working outside the office may have difficulty accessing locally hosted CRM systems.
Data Silos
Different teams may maintain customer information in separate spreadsheets or systems.
Hardware Dependency
A local CRM server depends on physical infrastructure.
Backup Responsibility
The business must ensure customer data is backed up consistently.
Scalability Challenges
Growing databases and user numbers may require infrastructure upgrades.
Remote Collaboration
Distributed sales and customer-service teams require dependable remote access.
How Does CRM on Cloud Work?
CRM Cloud Hosting
The CRM platform is deployed on cloud infrastructure.
Remote Access
Users access the system through secure connectivity.
Centralised Customer Data
Customer information is maintained within a centralised environment.
Multi-User Collaboration
Sales, support and management teams can work with the same customer information.
Backup
The hosting environment can incorporate scheduled backups.
Security
Access controls, monitoring and infrastructure security help protect customer information.
Benefits of CRM on Cloud in India
Access From Anywhere
Sales teams can access CRM information while working remotely or visiting customers.
Centralised Customer Information
A centralised system can reduce duplicate records and disconnected information.
Better Team Collaboration
Different teams can work with the same customer data.
Scalability
Cloud resources can be adjusted as the organisation grows.
Reduced Hardware Requirements
Businesses can reduce their dependence on physical CRM servers.
Business Continuity
Backup and recovery mechanisms can reduce the impact of infrastructure incidents.
Easier Infrastructure Management
Cloud hosting can shift server administration and infrastructure maintenance to the provider.
CRM on Cloud vs On-Premise CRM
Deployment
CRM on Cloud: Cloud infrastructure
On-Premise CRM: Local infrastructure
Access
CRM on Cloud: Remote
On-Premise CRM: Primarily internal
Scalability
CRM on Cloud: Flexible
On-Premise CRM: Hardware-dependent
Maintenance
CRM on Cloud: Provider-managed infrastructure
On-Premise CRM: Internal IT
Backup
CRM on Cloud: Can be automated
On-Premise CRM: Business-managed
Hardware
CRM on Cloud: Lower requirement
On-Premise CRM: Higher requirement
Collaboration
CRM on Cloud: Better suited to distributed teams
On-Premise CRM: Depends on local infrastructure
Cost Model
CRM on Cloud: Hosting/subscription
On-Premise CRM: Infrastructure + maintenance
CRM VPS Hosting vs CRM Shared Hosting
CRM VPS Hosting
CRM VPS Hosting provides a virtual private server environment with controlled resources. It may be suitable for organisations requiring more predictable performance or greater configuration flexibility.
CRM Shared Hosting
CRM Shared Hosting uses infrastructure shared with other customers or workloads. It can be appropriate for smaller CRM deployments with modest resource requirements.
Quick Comparison
Resources
CRM VPS Hosting: Controlled
CRM Shared Hosting: Shared
Performance
CRM VPS Hosting: More predictable
CRM Shared Hosting: Can vary
Isolation
CRM VPS Hosting: Higher
CRM Shared Hosting: Lower
Control
CRM VPS Hosting: Greater
CRM Shared Hosting: Limited
Scalability
CRM VPS Hosting: Better
CRM Shared Hosting: More restricted
Suitable For
CRM VPS Hosting: Growing businesses
CRM Shared Hosting: Smaller workloads
CRM on Cloud Pricing in India
CRM on Cloud Pricing depends on the hosting configuration and application requirements. Important factors include:
Maintaining local IT infrastructure also has a price tag, which should be compared to that of cloud services. The cheapest plan may not be the best choice, but it will likely provide better value for your business than a cheap plan without the necessary resources to support your users.
Number of users
CPU and RAM
Storage
Database requirements
Backup
Security
Support
Application configuration
Disaster recovery
How to Choose the Best CRM on Cloud Provider in India
Selecting a CRM on Cloud Provider in India requires careful consideration because CRM systems contain sensitive customer and business information.
HRM Technologies positions its cloud infrastructure for scalable cloud environments, security, backups and disaster recovery. HRM Technologies' cloud applications are CRM, Time Management and Recruit among others.
Infrastructure
Evaluate the underlying server and data-centre infrastructure.
Performance
When selecting between hosting options consider the expected number of users, the size of your database and how many people will be able to use the system at the same time.
Security
Monitor authentication, access rights, monitoring, firewalls etc.
Backup
Understand how frequently customer data is backed up and how restoration works.
Availability
Ask about infrastructure redundancy and uptime commitments.
Support
Fast technical support for very important systems such as customer facing systems is crucial.
Scalability
Support for additional users and resources required to cater for growth of the business.
Pricing Transparency
Make sure you know exactly what you pay for with the monthly or annual subscription fee.
Data Accessibility
Evaluate how users connect to the CRM and whether the access method suits your workforce.
Customers Success Stories
"What we like about HRM is their honesty and clarity. They make things look simple and execute quickly. We know, if they have suggested, it shall work and work well". We will always love to recommend them."
Nitesh Agarwal
CFO at Steel Plant
"The solutions offered by HRM Technologies are always fine-tuned with the right balance of Modernity & Reliability. This balance always makes their offering so powerful". We will always like to recommend them for IT Services."
MK SINGH
Manager at Transport Company
"We are happy to announce HRM as our preferred partner for all Cloud, IT & Software needs. They have solved our data protection issues in quick time."
Samkit Jain
Director at Tyre Showroom
"We were delighted to say that HRM have designed to use Tally Prime in single cloud server from multiple office. It is cost effective and high performance with high security & is also scalable in future."
Pankaj Agrawal
Director at Steel Plant
"HRM Technologies is "Very responsive, proactive and professional in IT services and delivery. This is how we acknowledge them". We will like to recommend them to everyone who wants to have genuine and transparent IT services."
CL SAHU
EDP MANAGER at Steel Plant
"We are tax professional and regularly visit our clients places for audit & inspection, and HRM have designed our Cloud server for working on Tally and Office documents, now we are ready for client services all over the world."
CA Vijit Goyal
Tax Practitioner
"What we like about HRM is their honesty and clarity. They make things look simple and execute quickly. We know, if they have suggested, it shall work and work well". We will always love to recommend them."
MK SINGH
Manager at Transport Company
Frequently Asked Questions About CRM on Cloud in India
1. What is CRM on Cloud?
+
CRM on Cloud means hosting a Customer Relationship Management application and its associated data on cloud infrastructure.
2. How does CRM on Cloud work?
+
The CRM application runs on remotely hosted infrastructure, while authorised users access it through a secure internet connection.
3. What are the benefits of CRM on Cloud in India?
+
Benefits can include remote accessibility, centralised customer data, collaboration, scalability, reduced hardware dependency and managed infrastructure.
4. How much does CRM on Cloud cost in India?
+
CRM on Cloud Pricing depends on users, server resources, storage, support, security and backup requirements.
5. Is CRM on Cloud secure?
+
It can be secure when appropriate authentication, access controls, monitoring, infrastructure security and backup systems are implemented.
6. Can multiple users access CRM on Cloud?
+
Yes. Cloud CRM environments can support multiple authorised users working within a centralised system.
7. What is CRM VPS Hosting?
+
CRM VPS Hosting places the CRM application within a virtual private server environment with more controlled resources and greater isolation.
8. What is CRM Shared Hosting?
+
CRM Shared Hosting uses infrastructure shared with other workloads and can suit smaller deployments.
9. How do I choose a CRM on Cloud provider in India?
+
Evaluate infrastructure, security, availability, performance, backup, support, scalability and pricing.
10. Can I access CRM on Cloud from anywhere?
+
Yes, authorised users can generally access cloud-hosted CRM systems from different locations, subject to the provider's security and access configuration.